“Toby Klebenov and Susan Evans were recommended to us by a co-member of an organization which circulated our request for suggestions. While the other agents we saw as a result, including a couple who suggested themselves, were clearly well-qualified, none impressed us immediately at their first visit as did Toby and Susan. What struck us was their thoroughness, knowledge, and friendly but professional manner. “After conversation no longer than necessary to establish a comfortable rapport, [...]
--Anne and Andrew M., November 2023
30 November 2023, 11:08 AM
â€We were relocating from out of state, and the thought of finding a home remotely was daunting. We were introduced to Susan Evans by family. Even though we had never met, it was a no-brainer to choose her as our agent. Susan is very reliable, personable, meticulous, very organized, and readily available. We communicated via video, telephone, and texts. She would preview properties for us and set up viewings for when we were in town. “She is very knowledgeable about the area and [...]
--Sherry Y., April 2023
25 April 2023, 07:22 AM
“My husband and I cannot say enough about our experience working with Susan Evans. Susan came highly recommended and it was clear why: She knew the market like the back of her hand; she was an incredible listener with a great memory for everything we were looking for; and she was very responsive and on top of every single detail of our home purchase (which took place during a highly competitive market so moving quickly was essential). “I knew I could trust Susan to be looking out for us every [...]
-- Alicia P., May 2022
01 May 2022
“Susan and Toby made a complicated and emotional process extremely easy for me. Even when things became difficult, they were there to handle the situation and put up with my calls to calm me down. While I would not ever have considered a DIY approach to selling the house, it was clear that going with them was the correct decision. They earned their commission and more.â€
-- Bernhard M., March 2022
01 March 2022
"My husband and I recently purchased our second house with tremendous help from Mrs. Susan Evans. Also, Susan helped us sell a condo a couple of years ago. We are very thankful to have worked with Susan again as she’s very knowledgeable and she was always able to answer our questions. “She helped with the house search and she patiently waited for us to decide what we wanted. She came to all our viewing appointments and she asked the other agents all the right questions, helping us throughout [...]
-- Roxana and Alex I.
01 August 2021
“We're grateful to have had Toby Klebenov and Susan Evans help us with the sale of our home, a condo in a walkable/bikeable, transit-oriented part of Brookline. They helped us to navigate listing preparations, showings, offer negotiations, inspections, and legal/financial arrangements with aplomb, in spite of challenging societal circumstances presented by the Covid-19 pandemic. “And their graceful approach extended to the relatively more-pedestrian, usual complexities of shepherding a [...]
-- Jules M. and Karine G., February 2021
01 February 2021
“Susan Evans and Toby Klebenov were wonderful agents, facilitating the sale of our Newton home. We moved out before putting the house on the market, and once we had emptied the house, Toby and Susan took over, determining the kind of work that should be done to prepare the house for sale, including how to stage it. “In the two-heads-are-better-than-one way, they bounced ideas off one another, and I think the advantage of having them both consider the preparation was very productive. Once the [...]
-- Ellen and John H., January 2020
01 January 2020
“This is our second time working with Susan and one cannot ask for a better Realtor! She is very knowledgeable and patient which makes the whole house hunting and buying experience way more manageable for busy professionals. Highly recommended!â€
-- Joan J., February 2019
01 February 2019
“Susan was our Realtor on the sale of our home in Newton and we could not be more pleased with the smooth transaction and terrific outcome. Susan is a high communicator and very clear and resourceful with taking care of all the necessary things – and there are a LOT when selling! “She quickly and efficiently acted on any needs we had and her professionalism and experience showed through each and every day. We would strongly recommend Susan as a trusted and knowledgeable agent who knows the [...]
-- Lisa W., November 2018
01 November 2018
“Susan was a pleasure to work with. She helped us navigate a very tricky and competitive market in the Newton/Needham area. During our search, Susan was professional, patient and always available to answer any of our questions. Never did she encourage us to look outside our price range, but instead guided us to exactly to houses we wanted and needed. Susan is very knowledgeable of the market, the neighborhoods and how clients like to be treated. We loved the house and the area where we bought [...]
-- Evan and Terri H., September 2018
01 September 2018