Why Work With Us?

"We truly cannot recommend Irene Kerzner enough.  Her professionalism, attention to detail, and general knowledge are unmatched.  Irene truly listens to her clients to understand their goals.  She worked tirelessly with us to identify homes in our desired area and always went the extra mile to get as much information as possible so that we could make informed decisions.  Throughout the buying process, we valued her candor and expertise.  When it came to selling our house, Irene went above and beyond.  She and her team had a vision and plan for selling our home that they executed beautifully. She fastidiously attended to every detail.  We are so thankful that we had the opportunity to work with her!"

--Kate and Joe

“I have nothing but praise for Irene and her team at Concierge Home Sales! My husband and I had been looking to buy a larger place and sell our condo in Brookline for some time without success. Irene and Martha lent their considerable insight and patience to helping us find a lovely and spacious home that we could afford in a neighborhood we love.

“They then assisted in innumerable ways to expedite the sale of our condo (well over asking price and on a tight schedule). It was the easiest move we've ever had. Martha somehow found a mover on Labor Day, and their services also included providing a stylist to help prepare the condo beautifully for the open houses. The team has contacts to resolve the inevitable issues that come up with a sale.

”Irene has the eye of an artist and the mind of a genius when it comes to pricing. Martha is an amazing team player. I recommend them wholeheartedly and with great enthusiasm.”

"Irene and Martha were the exact partners we hoped for and needed to find our first home. They were equal parts patient, opinionated, proactive, warm, and optimistic. Our search, which began and concluded in a very competitive market, had a windy path, as we began looking closer to Boston but ultimately found our dream home further out than we initially expected in Wellesley.

“Every step of the way, they consistently listened to our feedback, let us dictate how active or engaged we wanted them to be on our behalf, and importantly, voiced their opinions in the right moments to guide us without ever pushing us to do something we weren't comfortable with. Irene and Martha were often better able to articulate what we were looking for than we could, to the point where they scouted out many more properties for us in advance of us visiting firsthand. This shows how much we trusted their judgment!

“We would highly recommend Irene and Martha for anyone looking to buy a home in the MetroWest and Boston areas!"

"We were so impressed with the speed and efficiency that Martha and Irene provided when helping to sell our house. The market at the time was crazy and Irene, Martha and Team helped to keep our anxiety down and spirits up. Even when dealing with a less that pleasant neighbor, the Team remained professional and helpful. We are excited to move into our next exciting adventure and we are able to do so because of the hard work they all put in to make it happen.

“If you are looking for a full-service agency that will treat you like family, look no further.”

“Irene and Martha were amazing from the moment we met. We used both of them as both our seller and buyer agents as they were incredibly personable, organized, and knowledgeable. The process of selling our house was seamless! Anything that needed to be done, Irene had a team member or contact to take care of it and everyone recommended to us was equally amazing, from the painters and stagers (who were incredible and transformed our home: Silk Purse Design) to our movers, mortgage broker. and lawyer. Our house went under agreement the first weekend on the market with multiple offers. We were thrilled with the outcome!

“This was the best selling experience we have ever had! 

“On the buying side, Irene and Martha made it happen in this extremely competitive market. I'm not sure we would be in our beautiful new home without their personalities, savviness, and experience to get our offer in and accepted. I would 100% recommend this team (and have!) to anyone looking to sell or buy!”

"It was a true pleasure working with Irene Kerzner. Irene and her team worked with us to sell our parents' house in Newton. They were incredibly knowledgeable, patient, and helpful to us in a difficult time. Irene's candor, wisdom, attention to detail, and sense of humor made the process so much easier for us! She listened objectively and went out of her way to provide us with options including finding us an architect as we explored the possibility of taking on extensive renovations.

"Irene is a consummate problem-solver and she facilitated the procurement of numerous excellent tradespeople to get the house empty and ready for the market. Finally, her understanding of the area's real estate market, and skill in getting the best possible outcome for us were really outstanding. We are so very grateful to her and her team!"

“In the fall of 2021, I made the journey from California back to Newton, to sell my parent’s home, where I spent my entire childhood. My parents' home was a gorgeous property in a great location, but it needed some updates, as my elderly parents hadn’t done much in the last few years they lived in the house. We consulted with four Newton real estate agents, all of whom told me the same thing: ‘Don’t do any work on the house — whoever buys it will do their own remodel. Don’t bother staging it. Most likely, it will be sold to a contractor or developer.’ My wife was obstinate that with a little work (but short of a major renovation), we could spruce it up and get a higher return. She found me Irene Kerzner of Hammond Residential, a boutique agent who specializes in high-value homes. Long story short: Irene and her team, along with outstanding staging by Heidi Wells of Silk Purse Design, absolutely transformed the house into a charming, stylish, and welcoming home, and we sold it for way over our asking price, with more than ten serious bidders on the offer due date! The final sales price was $500,000 more than the previous agents estimated we would get on the market. Irene has proved to be the best of the best players in the real estate market. She brokered the best deal we could have ever imagined. All the updates and repairs she recommended turned out to be wise investments. 

“Irene and her team were truly amazing. She identified exactly the work that would and would not get a return on investment. Her team took everything off our hands (that we wanted her to), managing a stable of contractors, electricians, plumbers, painters, haulers, and designers in parallel. In just over one month, we did exterior, and interior painting and repairs, an entire kitchen remodel, waxed and polished the hardwood floors, some plumbing updates, polishing of tubs, and a number of other small improvements. We have no idea how she marshaled these resources in the middle of the pandemic contractor and supply shortage. More impressively, all the repairs and updates she orchestrated passed the city inspections and with permits all issued. 

“Irene was very responsive, and she ran every decision by us, providing what proved to be accurate estimates, and her right-hand man, Ryan, managed the process and kept absolutely meticulous records of all the work done. Ryan was a major key to the operation - he was scrappy and tireless, in addition to having a steel-trap mind for details and organization.

“We would highly recommend Irene Kerzner - she helped us through a difficult time and did an extraordinary job preparing and selling our home.”

“Working with Irene Kerzner as my seller’s broker was a truly remarkable experience. Her wisdom, kindness, and practicality carried me through the difficult process of clearing out my family home and preparing it for sale. I was continually amazed by Irene’s ability to make potentially overwhelming tasks easy (and even pleasant!). From the moment she made suggestions, to her incredible involvement in both big picture activities and in-the-weeds tasks, to her full-service team members (who share Irene’s commitment and clearly love working with her), to the staging, open houses, offer process, and, finally, the closing, Irene showed an unfailing ability to help me make the right decisions, and to nurture me and my whole family (including the dog!). 

“In a world where the word ‘concierge’ is overused and often inaccurate, Irene’s ‘Concierge Home Sales’ is the real deal. I cannot imagine going to anyone else for any of our future real estate needs. Irene is a champion.”

“We have worked with many Realtors over the years and Irene far surpasses them in competence and dedication. From the initial meeting through the final sale, Irene demonstrated a level of professionalism that was truly impressive. Her knowledge of the market and process of buying and selling properties is remarkable.

“Armed with an astounding amount of resources and contacts, she made the entire process proceed smoothly. Irene solved many complex issues for us, and her responsiveness was amazing. She handled some difficult people with ease, which in turn considerably lowered our anxiety and stress. We cannot praise Irene enough for her skills, knowledge, and relationship skills. She has our highest recommendation.”

"Irene helped us purchase our prior home. It was such a great experience that when we were looking to move again, there was no question that we would go back to Irene. This time, because of the pandemic, we decided to move into the new house before we sold the first one. We were able to fully capitalize on Concierge Home Sales to help us with the process and stage the house. Irene made the entire process seamless. She helped us with our new home contractor, mortgage broker, and real estate lawyer. Given our busy work schedules, she took the lead in getting the process settled in both homes. If or when we ever need to move again, we’d go to Irene. We cannot recommend Irene highly enough."