Why Work With Us?
Here's what our satisfied customers are saying about us:
As first-time home buyers we were very happy with our experience working with Julie. We had no idea what buying a new home would entail, but Julie explained everything to us as we navigated through each step of the process. She was proactive at making sure we understood what to expect each step of the way and that we understood the timeline. When we started looking for a house we were on the other side of the country, but Julie was happy to go look at some houses we liked in person and Facetime with us or send us videos and her thoughts of the home. All in all, she was very accommodating to our situation and we couldn't have gotten our new home without her help. We would highly recommend her to any first-time buyers or experienced buyers looking for a new agent in the Boston area.
Igor and Robin D., September 2020
"Amy is very helpful in finding properties and tenants that fit my descriptions and requirements. Her responsiveness and information accuracy allow effective and quick communication. Amy truly understands my needs and It is always a pleasure working with her!"
-- Alex L., January 2019
"First and foremost, Marsha is an ethical, trustworthy and thoroughly competent professional whose personal character, demeanor and constitution are tailored to helping people find their way through the labyrinth of residential real estate, be they seller or buyer. Having become acquainted with her for nearly a decade prior to retaining her and Hammond Residential's services to market our luxury property in Newton, we had the fullness of diligence and research on our side. Marsha did NOT disappoint; she surpassed and exceeded in every qualitative and quantitative category. Needless to say, our confidence and trust in her were justified and well placed.
“From inception to close, Marsha was attentive, on hand and available to provide the critically necessary advice, counsel and expertise whether it was pre-sale issues, helping formulate a market based evaluation, listing price, then complex negotiation process through multiple bid sequences, driving process to accepted offer, purchase and sale agreement to closing all the while responsibly honoring her fiduciary role (in this instance to seller). Whereas I approached this sale process with a jaundiced view of many in this industry that fall back on the Realtor profession as a lifestyle choice, Marsha represents that narrow sliver of a normal distribution curve in which she is other than ordinary, quite extraordinary in totality.
“If all real estate is local, then the quintessential criterion for a successful real estate transaction is embedded in the selection of Realtor, even more crucially than real estate brokerage. Summarily, in the Brookline, Chestnut Hill, Newton (all villages) and Weston area especially, I wholeheartedly and unreservedly commend Marsha for all residential real estate brokerage needs with the highest endorsement and testimonial."
-- E. W., December 2021
“Mona would be a fantastic agent for anyone looking to buy or sell in Brookline. Her knowledge of the housing market here is unmatched. She had the perfect instincts for pricing, staging, and showing our house, and her strong relationships with other agents and potential buyers made the whole process go incredibly smoothly. Most importantly, she is a joy to work with, bringing a down-to-earth sensibility to the negotiation process that seemed to put everyone involved at ease. Having bought and sold three houses in the Boston area there is no one we would recommend more highly.”
-- Charles and Andreea C., February 2015
“Dolores came to us highly recommended and she did not disappoint. In an unusually competitive market, Dolores was a pleasure to work with at every step in the process and we consistently believed that she gave us an edge over the competition. Not only was she very well-connected to the Boston area real estate market, but she was communicative, reliable, thoughtful, kind and incredibly thorough with her approach to buying and selling properties. “We saw numerous properties over the course of 6 months before finding a house that we were able to secure thanks to her tireless efforts. During the negotiation phase and before our contract was accepted, she kept in close contact with us, communicated often with the seller's agent, kept us extremely well-informed, and provided us with clarity on the situation that had been lacking in previous negotiations with other agents we had worked with in the past. “We whole-heartedly recommend Dolores to anyone that is selling or buying a property and look forward to working with her again in the future if the right situation arises.”
-- Aaron and Elaine M., March 2022
"My wife and I recently moved into a condo in Arlington MA. This was our first experience with home-buying as we have both never owned a home. We were referred to Amy from a mutual friend. We met with Amy and she assessed our needs and budget. Amy went right to work on looking for places for us. She was very responsive to answering questions about the process of buying a home. It only took us about a month and a half to find a place that worked for us. Once we found the place we wanted Amy went to work to get us the target price we needed. She facilitated the communication between the lawyers, the lenders and all the other people who are involved in this crazy process. We couldn't be happier with the type of service and care we received from our agent. I highly recommend anyone who is looking for a go-getter type agent to get you what you want at a great price to contact Amy Chen :)"
-- Daniel G., January 2019
"I've worked with Michele twice now on both the buy and sale side of our home. She had to deal with some difficult personalities when we found the home and her very even keel, yet pleasantly persistent demeanor, is what helped us to close the deal. On the sale side, we had to sell our home very quickly. Immediately before the holidays, she made herself available and brought in top resources to stage and take beautiful photos of the house. She marketed the house through her extensive network before it was even listed and we had an offer above asking price within 24 hours. “Having moved far from the house, Michele took care of every little detail which made it so easy for us. We have bought and sold houses numerous times across numerous states, but this one was by far the best experience yet...and that is because of Michele! If we move back, we will be calling her!"
-- Liz S., December 2016
“We met Marsha a few months ago, shortly after I realized I was not going to find a satisfactory property on my own. We were relocating from another part of the country and traveling was not easy because of the pandemic. Marsha was recommended by another agent and Marsha went to work right away. She sent new listings every day, visited properties for us, and held regular conversations with me on FaceTime. Soon after I started communicating with Marsha my husband learned that he, too, could write to her and get a quick response.
“We both worked with Marsha daily. She was very diligent and kind, always answering our questions and providing support. The market is not easy at all and is very difficult to navigate. Marsha is very honest and we know that is not always common in the real estate industry. We found a great new home and I am truly looking forward to relocating back to Massachusetts. I recommend Marsha with no reservations. As a matter of fact, I think I just found a long lost sister!”
-- Irena D., June 2021
“We feel very lucky to have worked with Wendy Matthews on our recent new home purchase and subsequent sale of our former home. Wendy is responsive, enthusiastic and developed a successful strategy that resulted in a very quick sale. She is a true professional, has a great sense of the market and is a pleasure to work with. Wendy's positive approach made the whole process less stressful. We thank and highly recommend Wendy!”
-- Catherine M., January 2019
"Michele and her team were extremely professional and responsive during our entire transaction. Michele has extensive experience and is honest and straightforward. Her expertise helped us to present and price our property in a way that succeeded in getting us multiple offers above asking price. She was helpful with all the details from start to finish and managed everything all the way to a smooth closing. Having her team also meant that no matter what or when, every issue was addressed immediately. I would not hesitate to work with Michele and her team again and I give them my highest recommendation."
-- Amy S., September 2020


