Why Work With Us?

“My husband and I had been in our Newton home for over 40 years.  Having Michael navigate the buying and selling process made what could have a stressful time an enjoyable, exciting one. Regardless of the time of day or night, Michael was available to answer all questions and concerns. I felt like Michael was as trustworthy and knowledgeable as my own Dad would have been. You just can't get any better. Thank you, Michael Rothstein."

“It could have been a very difficult thing -- learning about Brookline and seeing houses in a narrow available window of time, managing the offer and closing process from the other side of the country.

"You have been great sources of support, cheer, and information throughout this process. Working with you gave us the confidence to make decisions and the boots on the ground to get them done!”

“Rachel was an inexhaustible partner in our home search and we could not have done it without her. As first-time home buyers we needed a lot of help and advice and Rachel was there to guide us through every step of the process with warmth, humor, and expert experience. We're now in a great house in a fantastic community that we'd never have thought to look at without Rachel's advice. We're so happy we worked with her for our purchase and we'd recommend her to all of our friends and family without a second thought.”

"We had a wonderful experience working with Rachel Carter and would highly recommend her as a Realtor. She is committed to her clients and is persistent and detail-oriented. Through her perseverance and her connections with local real estate agents, Rachel helped us to find the perfect home despite a competitive market. She advised us through the entire process and the transaction went very smoothly. We can’t thank her enough!"

“Debbie Sayles was nothing but supportive and patient with us as we navigated purchasing our first family home. She listened to our needs and helped us find our perfect property. Debbie and her team at Hammond Residential, flawlessly walked us through the negotiating and purchasing process. As a broker, she was attentive, knowledgeable, and extremely personable. Aside from being our broker, she proved over and over how dedicated she was to serving our needs and calming us down when appropriate. I would wholeheartedly recommend Debbie Sayles to any potential buyer.”

"Helen and I want to thank you for your help in marketing and selling my sister’s condo in Newton.  We were impressed by your professionalism from the first time we met.  You had good suggestions as to what needed to be done in preparing the property for sale.  You thoroughly explained the process.

“You always promptly returned our phone calls and kept us informed.  We were confident that you had the situation under control, especially because we were in Florida and had to deal remotely.  We would not hesitate to call on you again to handle either buying or selling a property.  Thanks again.”

“I am writing this email to recognize Eileen and her team’s flawless execution of the sale of our house on Newton Street in Brookline. As sellers our minds have been a tug-o-war of emotions with loss of priceless memories on one side and financial success on the other end. As a result, there is daily variability in anxiety and distress and it’s usually very high and never low.  Eileen’s strength is that she senses the pulse of the market, aligns with the mindsets of both the buyer and the seller which enables her to foresee and resolve critical hurdles to achieve timely success. I believe these qualities separate her from her peers. With every sale, she is able to build a relationship of a lifetime. Over the years her network has kept growing and she is a superstar! Such is our case and I would like to elaborate on our experience.

“All year we were unsure of what to do next in our lives. Hold on to the home kids were raised in or move on with our life and close this chapter. Our summer was hectic and we could not make up our minds. On October 2, we reluctantly called Eileen to discuss the potential of the sale. We recognized her confidence and humility from our engagement with her nearly two decades ago. Eileen liked our house, but she had a few unexpected recommendations such as changes in the color of the garden mulch and staging with modern furniture. My wife Wendi and I believed in her recommendations and within three weeks she had the house ready to show. Her strategy was not just simply staging, she was also created a ‘home’ by filling the house with festive pumpkins, orchids, green apples, limes and a pile of colorful leaves piled up in the garden. She explained how to move the unwanted furniture and knickknacks. She found us a move manager and an experienced packer so that we focused on work. Days moved faster than time and we would look forward to Eileen’s phone call at the end of the day. She was honest and transparent and always comforting. She would always prioritize us and guide us daily. Of course, she would make a house call if needed.

“Eileen felt that first showing went well and we were thrilled. The buyers came without an agent and Eileen took on the dual agent role. Not once we felt that her balance was tipped on one side and she was able to bring the parties together. Everyone was happy because it was Eileen -- she understood must haves for both parties and we had a timely sale. 

This is our third engagement with Hammond. My wife and I moved from NYC in 1996 and a Hammond agent helped us buy on Wolcott Road in 1999.  We engaged Eileen in the sale of Wolcott and her leadership was critical in the sale of that property. She explained the value of the property to us and the key elements that determine a sale. 

“Based on our current engagement, Wendi and I are so grateful that Eileen over the years has not changed despite her success and reputation. Her humility is what I want to underscore and that’s why I believe she is on top of her class amongst her peers.”

“Eileen is competent, compassionate, smart, funny, intuitive, and fully attuned to both the practicalities of looking for a new home and the complicated nuances around this process. She is adept at not only locating a range of housing options, but also aware of how neighborhoods and intangible vibes can impact decision-making. Eileen has an uncanny radar for both. Her life-long involvement with, and commitment to, the community makes her an invaluable resource to new home buyers. Eileen is straight-forward and kind.  Her knowledge of the market and financing variables also distinguish her work. Eileen may start as your seasoned and immensely qualified professional advisor, but she will quickly become a trusted friend. Our immediate and extended family has been the beneficiary of her wise counsel and keen oversight. We cannot recommend her more highly.” 

“Natasha Roberts exemplifies knowledge, hard work, and creativity while taking on a plethora of different tasks in the real estate world. She has the amazing ability to be very efficient and get answers quickly. I joke that I should add her as my children’s emergency contact. Her exceptional sense of urgency is best displayed when she is always planning for all of her clients. She has been our go to real estate agent in the Brookline, Chestnut Hill, Newton and Wellesley area. We consider her family, and have the utmost respect for her thoughts on upcoming projects.”

“Michael Rothstein is a pro’s pro... Professional, industrious, creative and most important, he got me great prices in a crappy market… And I’ve been at this for 40 years.”