Why Work With Us?
Here's what our satisfied customers are saying about us:
“Thanks to you both for your excellent representation! You are both a pleasure to know and work with. Thank you so much for all of your professional and emotional support throughout this process.
“We have already recommended you two to several of our Newton friends who are likely to be selling their homes in the near or not too distant future.
“Laurie and I certainly made the right choice when we selected you to represent us. I feel like not only did we get terrific service, but we also made new friends.”
-- David and Laurie H., August 2018
“Susan Rothstein found us a Brookline home in 1987. It was a complicated transaction and Susan never lost her cool. She guided these first-time buyers through the process with pragmatism and professionalism. 31 years later, she and her daughter-in-law, Jen Rothstein, brought those same attributes to the sale of that home.
“We first contacted Susan and Jen 12 months before we put our condo on the market. With their deep knowledge of the market, and intimate knowledge of our own neighborhood, they were able to give us advice and tasks to help us get ready for the sale process. For instance, they arranged to have photos of the exterior of our house taken during the summer months preceding our Spring entry date because they knew our flower boxes would be in full bloom, showing the building at its best. They walked through every square foot and gave us the advice we needed to go about our cleaning, sorting and staging. They helped us work out a schedule, managed the photography, inspections, and open houses flawlessly. They checked in on us regularly and held our hands when needed. They are professional, unflappable, good-humored, and understand the market.
“We wholeheartedly and unreservedly recommend Susan and Jen to everyone we know.”
-- Jim O. and Nancy W., August 2018
"As a first-time homebuyer, I was incredibly lucky to be connected to Natasha Roberts. She was there every step of the way, helping me determine the best size, location, and style of home for my needs and budget. As the process progressed, she was able to bring in her own skillful team to ensure everything ran smoothly including pre-approval, inspection, and any legal documentation.
“I am incredibly lucky to have had her experience and talent for this purchase and look forward to working with her again in the future. When you've already worked with the best, why go anywhere else?”
-- David E., August 2018
“Thank you so much for all your kind assistance in the sale of our condo! We greatly appreciated your thoughtful attention to detail and professionalism throughout the process – from the beautiful advertising and presentation of our home up to the closing. We also were grateful for your grace and ‘moral courage’ in communicating with the buyer and her attorney. We know it made a difference.
“We have enjoyed getting to know you throughout our time at The Towers and will miss seeing you and those who touched our lives in a very special way while there.
“Warmest wishes to you for a bright and fruitful New Year!”
-- Dan & Robyn
"Julie came highly recommended from family and friends. As first-time homebuyers, we were unsure about how to begin looking at potential properties and how to find places that were a good fit for our needs. Julie was so supportive and available throughout the entire process, and helped us narrow our search criteria and ultimately find a great home. She made sure that we had all the information we needed to make an informed decision, including sending us comparable listings and sales histories, and pulling information from the town hall and other municipal offices. Julie made it clear that we were welcome to call her anytime and we always felt like we were her top priority. We highly recommend her and will continue to use her for all of our future real estate transactions.
“Thank you again so much for your support throughout the process. We are SO happy with our decision and really could not have done it without you!”
-- Jeremy and Katie D.
“Susan Rothstein found us a Brookline home in 1987. It was a complicated transaction and Susan never lost her cool. She guided these first-time buyers through the process with pragmatism and professionalism. 31 years later, she and her daughter-in-law, Jen Rothstein, brought those same attributes to the sale of that home.
“We first contacted Susan and Jen 12 months before we put our condo on the market. With their deep knowledge of the market, and intimate knowledge of our own neighborhood, they were able to give us advice and tasks to help us get ready for the sale process. For instance, they arranged to have photos of the exterior of our house taken during the summer months preceding our Spring entry date because they knew our flower boxes would be in full bloom, showing the building at its best. They walked through every square foot and gave us the advice we needed to go about our cleaning, sorting and staging. They helped us work out a schedule, managed the photography, inspections, and open houses flawlessly. They checked in on us regularly and held our hands when needed. They are professional, unflappable, good-humored, and understand the market.
“We wholeheartedly and unreservedly recommend Susan and Jen to everyone we know.”
-- Jim O. and Nancy W., August 2018
"I needed to sell my Brookline condo while living in another state. The unit needed electrical work and painting prior to being put on the market. Julie volunteered to oversee the work, managing the distribution of keys to workers, visiting the unit to check on their progress and answer questions, etc. She said it was all part of the service! Julie also arranged for smoke/CO detectors to be installed, and scheduled and conducted the open houses, all without my having to be present. In the end, the condo sold quickly, for above our asking price. I couldn't be happier with the marvelous service Julie provided."
-- Gordon M. Jr.
“Alessandra and I would like to express our gratitude to both of you for helping us in this selling! We believe you achieved a great result!
“All this process has not been easy for us, and your help really made the difference. You did a terrific job with all the visits, and we would have never been able to reach any agreement with these buyers if you were not standing by us!”
-- Alessandra and Lillo B., August 2018
“I have worked with Julie on the sale of two homes (mine and my mother's), as well as the recent purchase of my current house. With her extensive knowledge of the market, diligence, and sense of humor, Julie was extremely adept at turning potentially nerve-wracking situations into pleasant experiences. She helped me get the price I wanted for the houses I sold and patiently put up with my pickiness in finding the right house to buy. Without hesitation, I highly recommend Julie to anyone considering the sale or purchase of a home.”
-- Lesley P.
“Today, my wife and I closed on the sale of our home in Newton. We now live in Atlanta and have for the past year. Julie made the process easy and fast for us. She helped us get the value we believed was locked up in our home. As we live about 1,000 miles away from Newton Julie handled all of the local details that needed to be addressed and there were many. We very much appreciate her help, guidance. In the future, when we return to Newton, we will be using her for any real estate transactions.”
-- J. R. and A. R.


