Why Work With Us?
Here's what our satisfied customers are saying about us:
"I have worked with Elissa on multiple real estate transactions over the past eight years beginning with a fantastic rental she helped find and negotiate for me. When I was ready to buy my first condo I contacted her right away. The property we found ended up being a challenging 'short sale,' but she guided me through every step and we successfully closed the deal. During this transaction she also referred me to an excellent mortgage broker and attorney, professionals we have continued to work with, and it made a real difference having the same team to rely on with each deal.
“A couple of years later I married and my husband and I moved out of state. Elissa listed and sold our condo quickly while also finding us a great real estate agent in our new city. When we relocated back to the Boston area, now with two children and in search of our forever home, Elissa worked diligently to help us find exactly what we were looking for. This was no small feat as our needs and wants were very specific and she delivered on every one of them, even expertly guiding us through an intense bidding war to get us our home. Working with Elissa is a delight and she always exceeds my expectations. At least once a week my husband says ‘I love our house!’ and I concur. I highly recommend Elissa as a trusted advisor and real estate agent.”'
- Liesje Q., April 2018
“Strategic, trustworthy, and elegant—and can broker deals with aplomb. That’s Irene Kerzner and that’s why we chose her to represent us first as sellers and then as buyers one year later. While selling and buying real estate are both stressful transactions, they are stressful in different ways. Across both experiences, Irene navigated and shielded us from the emotional turmoil and guided us through the million decisions we had to make, and she did so with grace, humor, and honesty. The Concierge Team did a phenomenal job in designing the house for sale, presenting the house so beautifully that I had a long second thought about selling.
“In purchasing our new house, Irene’s team of collaborators were efficient, reliable, and cost-effective. And, after completing the purchase, we continued to rely on Irene for her advice and guidance. We were particularly impressed that, even after the closing of our purchase, Irene kept in touch with the electrician and other professionals who were doing work on our house, making sure that we continued to get top service. Without reservation, we recommend Irene Kerzner and the Concierge Team. They are top-notch.”
-- Chris and Traci, January 2021
“Aliza helped me to find an apartment when I relocated from New York to Boston. I contacted her mid-week and explained that I needed to find a place quickly. By Friday she had a list of apartments lined up that met my criteria, and she spent most of her Saturday driving me around and guiding my search. As someone coming from out of town on a tight timetable, I can't tell you how reassuring it was to have her support. She was incredibly friendly, patient, insightful, always responsive to my questions, and most importantly she has been in the community for over two decades and truly knows the real estate landscape. She even took time out to introduce me to the local green market where we picked up some terrific noodles between appointments. I am lucky to have found her and would highly recommend her.”
-- John K., April 2018
"Dolores Boylan represented us during the recent sale of our condominium in Brookline. We came to work with Dolores by way of referral from a friend who praised their experience with her. We worked with other agents in past transactions, but we were particularly impressed with Dolores’ portfolio and exceptional market knowledge. She had a very relaxed yet professional attitude about her, which put us at ease and gave us the confidence we had exceptional representation. “Our sale was particularly complex given the fact we were building a new home at the same time as trying to sell our existing condo. She worked with us to strategize ways to market our property to optimize the resale value. In doing so we were able to market the property during a busy time in the marketplace and still accommodate a delayed close. In the end we received multiple offers all well over asking price with the flexibility we needed. “Dolores also went beyond just helping us with the sale of our existing home. She provided us insight into building our new home as she had built a home of her own. “We highly recommend Dolores to any buyers or sellers in the Brookline market.”
-- P. Haughton and Family, April 2018
“I had lived in my large condo for many years and loved it as well as the location. When it came time to sell, I wanted someone I could trust. After the initial interview with Irene, I knew she was the right person for the job. She was knowledgeable, low key and pleasant. Her Concierge Home Sales team – including Heidi Wells of Silk Purse Design Group and other terrific contractors for small jobs – prepared my home skillfully for the market. It sold over asking price after only one weekend of open houses! I recommend Irene and her team highly. They will make this important process almost stress-free and certainly more enjoyable than it would have been without them.”
-- Mary, July 2020
“Selling the house I built myself was one of the hardest decisions I have ever made. I knew that there was only one team that could make my house look its absolute best and bring in the level of buyer I was looking for. Irene along with Silk Purse Designs and their on-call professionals made everything as smooth and easy as it could possibly be. Leave it to them and you won't be sorry!”
-- Eve, December 2019
“Dolores was incredible from start to finish in both buying our current home and selling our prior home. She was referred to us by a friend who recommended her highly, and she exceeded those high expectations. She guided us through purchasing and selling in a competitive market. She was supportive, available, clearly very knowledgeable, and helped us make great decisions. She is also just a delightful person. We have recommended her to several friends who have had similarly phenomenal experiences. We’d recommend her again, and work with her again, in a heartbeat.”
-- Katie G. and Sam A., April 2018
“Irene was actually the broker for the person who sold me my current house, and I liked her so much that I engaged her to sell my old one. Irene and her team are brilliantly attuned to the market and to what buyers are looking for. For me, her work resulted in a quick sale at a price well beyond what I had expected. The moderate amount of money spent on staging and improvements required very little exertion on my part, yet clearly made a difference in marketing. Irene is easy to work, very pleasant and knowledgeable. Yet she’s also very realistic. I’d recommend her to anyone (and I do!).”
-- Kathy K., December 2019
“Susan and Jen Rothstein worked tirelessly with me for well over two years as I went through the process of downsizing from a house that had become too much for me to take care of to a more manageable condo. They understood my preferences and priorities, were incredibly patient during the time it took for me to be emotionally ready to leave the house I had lived in for 45 years and helped me find a condo that I liked in the same neighborhood, only a few blocks away. They were on top of all of the details involved in selling the house and buying the condo and were both supportive and professional from beginning to end. I recommend them without reservation.”
-- Dorothy S., March 2018
“Barrie was a lifesaver in a hard situation, and I am eternally grateful she was my Realtor. Last fall I had to put my parents in assisted living and sell their Brookline home, and Barrie was supportive through the whole process. She was diligent in finding us a number of comparable properties to figure out a good asking price, and really talked with me about what our priorities and options were out of concern for us, not what would be an easy sale for her. We sold for above asking, and when we hit a snag of needing to bring the house up to fire code, Barrie was right on it.
“She also was a great resource for finding people to help us clear out the house and prepare it for showing. Barrie is always honest and knowledgeable, and really looks out for her clients; I can't recommend her enough."
-- Kate K., March 2018


