Why Work With Us?

“Irene recently worked with us to sell our home. From the first time we met Irene in the fall
through the closing in May, we knew we had chosen the right Realtor. She was prepared,
knowledgeable and very professional (and a genuinely nice person to boot!). She brought
Heidi Wells into the mix as well, whose design services assisted with the staging and
marketing of our house, as well as a contractor to fix all the little things that have to be done
before a house can be sold – a dream team of convenience and expertise! 

“Irene was always pleasant, patient and full-service, as we had moved out of state and were not always
available to handle everything. Not only is she a top-notch Realtor, she’s a marketer. A Realtor
helps you navigate the process. A marketer helps you get the most value for your house. 

Due to Irene and Heidi’s hard work, we received six offers after our first and only weekend open
house and were able to sell our house for $100,000 over asking! We will definitely use them
again when we find ourselves on the buying end of the market.”

"I can’t thank Irene Kerzner and Heidi Wells enough for their concierge home sales service!  They helped make the process of staging and selling our home and purchasing a new home as seamless and stress-free as possible.  Irene’s guiding hand, market knowledge and experience on the sale and purchase and Heidi’s creativity and logistical skills on the staging were incredible and instrumental in helping us achieve our goals!  I am so glad we had Irene and Heidi on our team!”  

“Dolores - Thank you for all that you did to help my wife and I find and buy a home that is perfect for us! We know that your help was instrumental to us being able to buy a home that will make us happy now and for years to come. “From the start, you had the hard job of teaching my wife and me about the rigors that we would face as buyers in a fierce seller's market. Because we were first-time home buyers, we appreciated that you were patient with us, while we learned just how challenging this market would be. Then, when it came time to make offers, you were ready to pull out all the stops to make our offers as competitive as possible. You were creative and flexible, bringing a contractor to one open house to estimate the cost of damage to a retaining wall and arranging a last-minute pre-inspection so we could put in a clean offer on another home. With short timelines for all homes, you helped us navigate the fast-paced process of preparing and submitting offers that were competitive and differentiated. We know that your knowledge of the homes and people in the Boston/Brookline/Newton market helped us win a bid on the home we plan to live in for years and decades to come. Moreover, after our offer was accepted, you helped navigate the challenging and stressful process of the purchase and sale, and you helped us work through the key issues prior to, and even after, the closing. We knew you would be an advocate for us at each step in the process. “As we've watched home values continue to rise in our area, we are increasingly grateful that you enabled us to get into a wonderful neighborhood and a beautiful home at the right time. I am sure that working with first-time home buyers brings a unique set of challenges, but you were always enthusiastic and positive in showing us the ropes of home buying. Always, you were always kind and respectful, while also making your advice clear. You were quick to get back to us on any issue we were facing - an especially valuable attribute in such a fast-moving market. “You have been a trusted advisor to us in one of the biggest decisions we've had to make in our lives. While we do not plan to move any time soon, if we do have to do, we certainly hope that you'll be there to help us through that process.”

"On a scale of 1-10, Irene is a 12!  Exceptionally savvy about the real estate market, well-connected to a network of valuable resources, kind, caring, and compassionate.  Recommended by a friend, Irene provided such quality of personalized service throughout our home purchase and sale that we were able to relax and actualize our dream home.  Rave reviews!”

“Maxine Freedman was very helpful in the sale of my condo unit. She guided me professionally through every step of the process and made sure that all the deadlines were met. Her personal involvement even went as far as helping with the final cleanup on the night before we were to pass papers. I recommend her highly to anyone who needs a knowledgeable, dedicated and dependable agent for real estate transactions.”

“On the basis of our recent experience with Mona Wiener as our real estate broker in the sale of our house, we are delighted to wholeheartedly recommend her to others.

“She is knowledgeable, attentive and extremely helpful. She gave us timely and excellent advice at every step throughout the process. It went smoothly and successfully. She was a pleasure to work with.”

"We worked with Irene over a two-year period to find the perfect home for our family.  Irene took the time to get to know us and what we wanted out of our next home -- even intuiting things that we probably could not have known ourselves but now love about our new place. When she finally found us the perfect property we had to move quickly, first to put in a winning offer and then to sell our house.  Irene guided us through every nerve-wracking moment with her humor, reassurance, and incredible knowledge.  

“Our Concierge Home Sales team of Irene and Heidi Wells ensured our property sold for top dollar, bringing in more offers than we ever imagined.  Their combined network of contractors enabled us to ready our place quickly and affordably and Heidi's incredible staging truly transformed the space.  Heidi's eye for editing, rearranging, and reenergizing a home not only helped us sell our old place but has also inspired us to put our own creative stamp on the new place.  To top it all off, their partnership with Gentle Giants made the far less glamorous aspects of moving much easier to orchestrate.  Who would have thought buying and selling a home could be so much fun? 

“It has been my pleasure to recommend Irene and Heidi to everyone I have met since who is thinking of buying or selling a home. They bring incredible knowledge, artistry, and value -- a true dream team!”

"I am so glad to have sold my home through Irene, Heidi and their team. They have done an amazing job and made everything as hassle-free as they can. Irene was so responsive, knowledgeable and professional throughout the process. We have received 10 offers after a weekend open house and the final price was $85,000 over our asking price, which was truly a surprise to us! I would definitely recommend them to anyone looking to sell their house."

"Michele and her colleague, Dakotah, were fantastic throughout the entire process of both buying AND selling with us. We looked for our home for at least six months, and they were with us all the way – through the good, the bad, and ugly of the extremely hot greater Boston market! It was great working with them as a team because if Michele wasn’t available, we knew we wouldn’t lose out on the chance to see the property because Dakotah would be with us, and vice versa. “We always got extremely fast responses because both of them made themselves available at all hours, day or night, weeknight or weekend. I can’t speak more highly of them and our experience, and would recommend them to anyone looking for representation on a purchase or sale.”

“Irene and Concierge Home Sales are the best!    Irene's calm demeanor and professional attitude, coupled with her deep knowledge of the market enabled us to sell my mother's home in record time, at a record price.  We were working under some difficult circumstances and Irene and Heidi delivered on their promise that they would handle everything in order to make our experience easy - - they did.   I cannot recommend this team enough.  Their care and knowledge and accessibility were invaluable!  We've used Concierge Home Sales twice, there's no doubt we will use them again.”