Why Work With Us?

“We felt so fortunate to have Mary Lewitt as our Realtor during the process of selling our home in Newton. We moved into a new home in another town before selling, so we relied heavily on Mary to supervise the entire process of preparing the house for sale. Mary took care of scheduling contractors, staging the house, and working with various other brokers, potential buyers, and lawyers. When there were crises, as there invariably are, such as a broken toilet, or buyers getting cold feet, we could always rely on Mary's competence and wealth of experience for advice and support. Mary stayed on top of the countless details involved in preparing and selling an old house, and she was always willing to take the time to explain those details, and the overall process, to the two of us who are very non-expert in real estate matters.

“We would highly recommend Mary Lewitt as a real estate broker in the Newton area.”

"Our experience with Brenda was the best possible.

From the very beginning she was very helpful in every step of the process, including helping us connect with the right people to understand the process of buying a house in Massachusetts. From understanding the pros and cons of every town, to the differences between one house to the other, she helped us look for things we didn't even know about and that were crucial in our search.

As foreigners to the U.S., the whole process was very new for us, but she understood from the very beginning our needs, and adapt to what we were discovering on the way that could be the best match for us.

She wasn't only a key part the search of our new home, and a key negotiator and guide through the whole process, but also a very kind and resourceful person to have along our side in this important moment of our lives.

I would recommend her 1000% to anyone looking to buy a place in Massachusetts."

“We consider ourselves very fortunate to have had the pleasure to meet and work with Michael during the purchase of our condominium. Michael is one-of-a-kind. He is kind, caring, and knowledgeable. He always had our best interest no matter how big or small the problem - he was always there for us. Not only is Michael fantastic at what he does (and we are very particular), but we also now consider him a friend.”

“We recently purchased our third home with Michael as our broker. One of the reasons that we continue to work with him is his long-term view of client relationships. He not only understands the market, but he takes the time to understand the values and needs of his clients. In this most recent purchase he was instrumental in the negotiation process and helped us buy a wonderful new home for our family. Michael is knowledgeable, personable and committed to his clients!”  

"Thank you for being our Realtor and all that you did to aid us in selling the house.  You did a wonderful job and we are very appreciative of the successful outcome!"

"Thank you for making this transaction go so smoothly, for helping us to find a place, for working out our financing and making purchasing our dream home a reality."

"I cannot thank you enough for finding us the perfect home! You have been such an incredible person to work with. You really put us at ease with your kindness and thoughtfulness. We are so lucky that we found you. And I am completely overjoyed about the sale of our present home! Thank you so much!”

“I made the journey from California back to Newton, to sell my parent’s home, where I spent my entire childhood. My parents' home was a gorgeous property in a great location, but it needed some updates, as my elderly parents hadn’t done much in the last few years they lived in the house. We consulted with four Newton real estate agents, all of whom told me the same thing: ‘Don’t do any work on the house — whoever buys it will do their own remodel. Don’t bother staging it. Most likely, it will be sold to a contractor or developer.’ My wife was obstinate that with a little work (but short of a major renovation), we could spruce it up and get a higher return. She found me Irene Kerzner of Hammond Residential, a boutique agent who specializes in high-value homes. Long story short: Irene and her team, along with outstanding staging by Heidi Wells of Silk Purse Design, absolutely transformed the house into a charming, stylish, and welcoming home, and we sold it for way over our asking price, with more than ten serious bidders on the offer due date! The final sales price was $500,000 more than the previous agents estimated we would get on the market. Irene has proved to be the best of the best players in the real estate market. She brokered the best deal we could have ever imagined. All the updates and repairs she recommended turned out to be wise investments. 

“Irene and her team were truly amazing. She identified exactly the work that would and would not get a return on investment. Her team took everything off our hands (that we wanted her to), managing a stable of contractors, electricians, plumbers, painters, haulers, and designers in parallel. In just over one month, we did exterior, and interior painting and repairs, an entire kitchen remodel, waxed and polished the hardwood floors, some plumbing updates, polishing of tubs, and a number of other small improvements. We have no idea how she marshaled these resources in the middle of the pandemic contractor and supply shortage. More impressively, all the repairs and updates she orchestrated passed the city inspections and with permits all issued. Irene was very responsive, and she ran every decision by us, providing what proved to be accurate estimates, and her right-hand man, Ryan, managed the process and kept absolutely meticulous records of all the work done. Ryan was a major key to the operation - he was scrappy and tireless, in addition to having a steel-trap mind for details and organization.

“We would highly recommend Irene Kerzner - she helped us through a difficult time and did an extraordinary job preparing and selling our home.”

“We have known about Irene’s skills as a realtor for years, and so when it came time to sell our house, we both easily agreed to bring her on board. I had no idea that Irene and Concierge Home Sales would make the process so much easier. Honestly, I had been dreading the idea of getting a home ready for sale due to the typical work and stress involved. However, Irene was immediately up to the challenge, did her first “walk through,” and could easily and confidently advise on what pre-sale work would bring the best outcome for a speedy sale, and for the best price.

"Not only that, but she coordinated and arranged so many of the needed upgrades and improvements, that I was spared the “running around” typically involved in readying a home for sale.

"She helped me to feel confident that her recommendations would be worth the up-front expense, and she was right on target. In the first week on the market, we had multiple offers well over asking! In addition to her abilities in the real estate market, she eases the entire process for all involved, through her high level of kindness, understanding, and support.”

“We own two single family rental properties in Wellesley and have come to rely exclusively on Ava for the last 20 years. Over the years, we have recommended her to friends who are property owners as well as those looking for housing in the area. Ava has a deep understanding of the market and has always provided us with not only her honest assessment, but very sound and practical advice. She has guided us through all types of market conditions providing valuable insight and expert pricing strategy. Her perspective and advice on several major renovation projects has helped us invest wisely. “Ava goes well beyond what anyone might expect in serving her clients, whether that means staying up late to run a detailed market analysis so a property can be listed quickly, bringing signature documents over at 11:30 at night, or persevering during tenuous times. With all that Ava has done for us over the years, she has become more than a trusted advisor and agent; she really seems like a member of the family. We can’t imagine working with anyone else, no matter what the situation. “Ava clearly cares about everyone involved in the process and puts extraordinary effort into making it a positive experience for everyone. She is great at sensing what might appeal to different individuals and what they might be looking for, whether or not they are able to articulate it clearly. Our properties are normally on the market for a matter of days and more often than not, she is able to find the right person on the first showing. She is also very respectful of our tenants’ needs when showing properties. She works hard to find workable times and honor any special requests regarding showing procedures. She helps minimize the stress level on both sides of the transaction by providing frequent updates and working through the approval process quickly. As a property owner, I truly appreciate the way Ava helps us begin and close our relationship with each tenant in such a positive way. It’s no longer surprising that year after year, over the many transactions together, everyone involved comments on just how great she is.”