Why Work With Us?

“Eileen just helped us sell our beloved condo in Brookline, a place we had called home for over 35 years. She came to our rescue after a failed attempt to sell last summer. We were represented by another agent who was not based in Brookline and we learned the hard way that a local agent is really important. Eileen has lived in Brookline her whole life and knows the market and the area extremely well. She impressed us the first time we met her when she arrived early with a custom-made booklet that had a compilation of all recent sales in our area. She had clearly done her homework and was extremely prepared. 

“She also impressed us with her warm personality, something that is a true asset in this business. Eileen had a several suggestions for small improvements that would help our home show well. We followed her ‘to do’ list and Eileen brought in her fabulous stager. She spent the entire time with both the stager and the photographer to make sure everything was perfect. The photographs were stunning; our home never looked better. Everything was ready for our first open house. 

“After over two months on the market the previous summer and many unsuccessful open houses we were skeptical that we would have an offer right away. Eileen felt otherwise. We were even more skeptical when the open house was on a day right after a blizzard. She arrived early to make sure our walkway was cleared. She baked brownies in our kitchen so the buyers would smell freshly baked brownies when they entered our home!  Over 20 groups showed up and enjoyed Eileen’s brownies as well as her detailed descriptions of our neighborhood and all the advantages that Brookline has to offer. By the next day we had three great offers and ended up with a bidding war. The accepted offer was $85K above our asking price. Needless to say, we are thrilled. 

“Eileen is confident, professional, kind and responsive, if you are interested in selling your home contact Eileen!”

"Brenda is a superstar! I used her as a buyer's agent. The seller's agent was unprofessional (tried to contact me directly, etc.). The sellers had some odd requests (wanted to postpone the closing date so that a relative could visit, etc.). She handled it all flawlessly. She was on the ball in regards to making sure that everything stayed on track such as the fire department smoke detector inspection, etc."

“I want to express how truly thankful I am that you were willing to help me with the start of my condo rental journey. From the beginning when we first reconnected in January, I was impressed not only with your grace, poise, and professionalism, but so, too, your patience and kindness. You were always right there for me when I had questions -- and your clarity of thinking and guidance were really helpful. I thought your ability to be clear in your opinions, but also flexible, is a true –- and uncommon -- asset. Throughout my decision-making I appreciated your balanced calm. “Of course, the fact that we ended up with a fantastic tenant in the midst of this pandemic is nothing short of a miracle. You are the best - your guidance enabled this success!”

"When we sold our Newton home, Susan Evans was the listing agent, and we could not have been in better hands. Her extraordinary care, attention to detail, and just plain hard work, were evident from start to finish. Susan is so conscientious and peerless with her follow-up, we felt comfortable every step of the way, and utterly confident in a great outcome."

"My experience working with Susan Evans was more than great! Susan has all the patience in the world and is very honest. It took us about a year to find the home we finally settled with and Susan guided us with care and honesty throughout the whole year. I am very thankful and would definitely work with Susan again."

“We cannot thank you enough for your calm demeanor and grace throughout the home-buying and selling process. You’re a gem of a human!”

“My wife and I want to thank you and your team at Hammond for the great job you did with our condo purchase.

“At every step you were available and professional.  Even the problems present due to COVID19 were solved quickly. We would recommend you guys to anyone buying or selling.”

“Strategic, trustworthy, and elegant—and can broker deals with aplomb. That’s Irene Kerzner and that’s why we chose her to represent us first as sellers and then as buyers one year later. While selling and buying real estate are both stressful transactions, they are stressful in different ways. Across both experiences, Irene navigated and shielded us from the emotional turmoil and guided us through the million decisions we had to make, and she did so with grace, humor, and honesty. The Concierge Team did a phenomenal job in designing the house for sale, presenting the house so beautifully that I had a long second thought about selling. 

“In purchasing our new house, Irene’s team of collaborators were efficient, reliable, and cost-effective. And, after completing the purchase, we continued to rely on Irene for her advice and guidance. We were particularly impressed that, even after the closing of our purchase, Irene kept in touch with the electrician and other professionals who were doing work on our house, making sure that we continued to get top service. Without reservation, we recommend Irene Kerzner and the Concierge Team. They are top-notch.”

“We were first-time buyers without lots of knowledge about the housing market when we first met Barrie. She patiently guided us through the whole process, helped us identifying an inspector, attorney, etc. We had a great experience working with her. We have known and worked with Barrie quite a few years now. Barrie is very knowledgeable in both buying and selling houses. She is always honest and professional, makes sure we are comfortable with our decisions. We highly recommend Barrie's service. Indeed, we have recommended her to our friends, who had great feedback as well.”

"A good friend enthusiastically recommended Marsha to us. She was a joy to work with as a buyer’s agent—professional, patient, punctual and always positive through a difficult home-buying year. Her deep local knowledge of Newton, Needham, Wellesley and Weston, as well as her how-to’s in evaluating old and new homes really helped us navigate the terrain and she never pushed us to purchase a home that was not a good fit. 

“My husband in the end received a job offer he couldn’t refuse and we are forced to relocate out-of-state. Nevertheless, our family is forever grateful to Marsha for all her help through these past tricky months and strongly recommend her for those looking for a home in Greater Boston."