Why Work With Us?

“Susan was instrumental in helping us sell our condo in Watertown and everything went smoothly from start to finish. She knows the market very well and her comps analysis helped us decide on a well-supported asking price. Susan then handled the listing, showing, receipt of offer and subsequent closing in a very professional and transparent manner.”

“We are writing to give our highest recommendation for Susan Lee, who was our real estate broker during our (successful!) search for a home to purchase in the Boston area, during Summer 2012- Summer 2013.

“We really enjoyed working with Susan. She always had a bright and positive demeanor and was able to quickly assess our needs and wishes to provide frank and accurate advice. She gave excellent advice as to what to look for in a home, both in the listing and in actual visits. She had an excellent understanding of the neighborhoods we were searching in. Finally, she made the complicated process of bidding and purchasing a home extremely clear.

“Furthermore, when we started searching in earnest in the beginning of 2013, the market started to change rapidly towards a seller’s market.  In this situation, Susan provided stellar knowledge and first-rate advice regarding strategies for searching and for writing viable bids that made good sense at the time and in retrospect.

“Susan very quickly picked up how we thought, and this combined with her own expert knowledge of the Boston-area market often meant she knew what we wanted before we knew ourselves – we were first-time buyers, so this was an especially helpful skill. In the case of the house that we ended up buying, she understood before we did that it was a place we would really like (she was absolutely right), which was important given the fast pace of the Spring 2013 market.

“There were moments when the search seemed hopeless in this market, especially after we were massively outbid a couple of times, but Susan was always there to cheer us on, and to let us know that she’d be in it for the entire process, no matter how long it would take.

“Susan was always completely professional and ethical – when there was even a slight hint of a conflict with another client, she quickly let both sides know that another broker will be working with us, and that there was a potential conflict. She was also very clear and helpful as to the legal and ethical aspects of the broker-client relationship and of the entire process. We could always be confident that she was there for us 100% of the time and that she put her best effort into her work, and that her best was very good indeed.

“For us, the result speaks for itself – we ended up purchasing a house we are very excited about in a good location, during a difficult market, and we walked into the purchase well prepared. We have Susan to thank for that. She was a pleasure to work with and did a superb job representing us. We recommend her whole-heartedly.”

“As first-time buyers, Liz guided us through the process with her expertise and knowledge. We had A LOT of questions, and Liz had helpful answers to all of them. She helped us prioritize during the house-hunting process and her strategic guidance during bidding wars was spot on. Liz has a way of looking at home-buying that can only come from years of experience--she helped us feel confident and competitive in an unpredictable market. 

“We are so thankful that we got to work with Liz -- she really cares about her clients and it is evident in her work.”

“After six months of working with another Realtor, we switched our Newton condo listing over to Michele Friedler. Right away, Michele brought a fresh, new perspective to the listing, including new photography and furniture arrangements that made the unit much more attractive to prospective buyers. Much to our relief, she sold the unit in a matter of weeks to a well-qualified buyer. We went from famine to feast with Michele, and would recommend her to other clients!”

“We were very happy with your service and the final result. We were also particularly happy with your calm and sensibility. Buying and selling a house is a big deal and it was nice having someone working with us who was unflappable and patient with us and our particular flow. I know we changed strategies with you several times (wait until spring, no don't wait, yes wait) and you provided appropriate feedback and consultation without pushing or demanding that we conform to a cookie cutter plan.”

“To be able to complete the sale of a property during the pandemic and from several states away should be a challenge, but it was not. Tim and Karen Fallon orchestrated a flawless and safe transaction for me. My property required a substantial renovation before we could list it. They helped with all aspects: from refinishing of an old bathtub to suggesting the best paint color choices. And then they helped find a wonderful staging company that put the finishing touches to the property. Once listed it took but a couple weeks to get a solid and well-qualified offer. After that they managed the lawyers’ inquiries and town’s inspections. I could not have asked for a better experience!”

“A belated thank you for doing such a nice job handling the sale of our condo in Newton.  I never cease to marvel how the great brokers in a market continue to move the same homes over and over again, primarily due to the professional job they do and the fact that people like working with them.  This is certainly true of the two of you.

“I don’t think my Dad will have another piece of real estate to buy or sell in Newton, but you have made the task of buying and selling one that is easy to do, when it can be fraught with all kinds of problems. Thank you for your great work.”

“Mona and Shari were the seller's Realtors when we purchased our house in 2015, and we were so impressed with them during that process that we reached out when it was time for us to sell. We listed the house at a volatile time in the real estate market, and we were concerned because several houses on our street had been on the market for weeks without any movement. But we trusted in Mona and Shari's expertise to price and market our house in the best way. And sure enough, they priced it exactly right - we accepted a full-price offer just days after listing our house.

“Mona and Shari were so wonderful to work with throughout the process. They were very thoughtful in navigating the changing market and always honest with us about what we could expect. Their communication was excellent - they were easy to get a hold of and very responsive to our messages. When our lawyer found out which agents we were using, he called Mona and Shari ‘Brookline Real Estate Royalty,’ and he was exactly right! We highly recommend Mona and Shari to anyone looking to buy or sell a house in Brookline."

"We used Brenda to both purchase and sell our first house in Arlington. She displayed intimate knowledge of the process and educated us on what the necessary steps were to have a successful transaction. Especially since we sold our house living in NYC and had to rely on her for quite a bit. She didn't disappoint as she was effective at pricing the house right so that it went quite a bit above asking, putting it on the market at the right time and the whole strategy surrounding it. We would definitely use her again. Plus, she has a PHD in music. :)"

“It was my second great experience working with Natasha. She is very knowledgeable, hard working, has amazing attention to details and she was always there for me all through this complex process. Because of her marketing and negotiating skills, she was able to sell my Newton Centre house the first week my house went on market, and at a price that was above and beyond my hopes. Thanks to Natasha's exceptional knowledge of the market and her commitment to helping me, she was also able to find my townhouse in Chestnut Hill, that met all my expectations, in a very short period of time. Natasha coordinated perfectly the selling and buying processes making them very easy and stress-free for me. She is a pleasure to work with. If I am going to need selling or buying a home in the future she is without a question going to be my first choice, and I recommended Natasha to all my friends and family.”