Why Work With Us?
Here's what our satisfied customers are saying about us:
"My husband and I live in England and were looking for a property in a specific area of Boston. We had never bought property in USA prior to this so felt nervous about the process and speed at which the market moves. I had been in contact with other agents but did not feel confident in the feedback I was getting. I stumbled across Brenda by replying to a property on line. From the first communication I could tell Brenda was professional and knowledgeable. She patiently and professionally answered my many questions before we committed to flying to Boston to view properties. Our time was limited but with Brenda's dedication and excellent organisation skills we were able to find and complete the various stages of the sale within a few weeks. My husband and I felt fortunate to have met Brenda and would highly recommend her."
-- Linda and Peter L., June 2018
“Mary Lewitt’s service in selling my house was well above and beyond my expectations. Having already moved out of state, I had to rely on Mary to prepare my house for sale. Staying within my budget, she oversaw all painting and repairs and beautifully staged the house. She was present for and facilitated all inspections and worked closely with my attorney so that the closing could happen quickly with no glitches on our part.
“Her professionalism and expert advice throughout the process from decorating to pricing to negotiations to closing was invaluable. This is the first house I have sold and Mary was more than instrumental in making the process considerably less terrifying than I had anticipated.
“And she accomplished all this, getting over the asking price and closing the sale, in a timeframe of less than 2 months. I really don’t believe that there are many brokers out there like her. I highly recommend her.”
-- Connie N., January 2020
"Michele and her team were exceptional to work with, navigating us through successfully purchasing a new home while listing and selling our old home. Her knowledge of the area, and dedication to helping us find the perfect house, were evident through the whole process. We highly recommend her and her team!"
-- Kevin F., July 2022
"Barrie Wheeler is an excellent real estate agent. From strategizing with us regarding the sale of our house to managing our open houses to overseeing the sale and closing, she provided expert advice and conducted herself with honesty and integrity. This was our first house sale and Barrie guided us every step of the way. We felt like we were in great hands and got terrific results -- five offers over asking price in the first weekend of open houses! I would highly recommend her to anyone looking for a real estate agent in the Boston area."
-- Ben and Sara S. August 2013
“Working with Irene Kerzner as my seller’s broker was a truly remarkable experience. Her wisdom, kindness, and practicality carried me through the difficult process of clearing out my family home and preparing it for sale. I was continually amazed by Irene’s ability to make potentially overwhelming tasks easy (and even pleasant!). From the moment she made suggestions, to her incredible involvement in both big picture activities and in-the-weeds tasks, to her full-service team members (who share Irene’s commitment and clearly love working with her), to the staging, open houses, offer process, and, finally, the closing, Irene showed an unfailing ability to help me make the right decisions, and to nurture me and my whole family (including the dog!).
“In a world where the word ‘concierge’ is overused and often inaccurate, Irene’s ‘Concierge Home Sales’ is the real deal. I cannot imagine going to anyone else for any of our future real estate needs. Irene is a champion.”
-- Betsy
“Today, March 15, will always be remembered as a special day. With much gratitude ...We never thought owning a home in Boston would be a reality, for many reasons. One major reason was because there was no house that seemed to suit us. From the minute you called us about our soon to be home the ‘divine intervention’ was obvious. We can't make it up; you saw every step of the way how we were lead in this direction. You made this process so easy for us.
“Your assistance started many years ago. You were determined the moment you began working for Hammond to find us a home. You were on top of the market, calling us with every new listing and holding our hand through the process. You had your finger on the pulse to try and find us a ‘housing match.’ It did take time...and when you called us about this home...BINGO!
“You coordinated getting us into this house premarket. You guided us on how to put together a great offer. With your expert coaching you told us what was important and what to look past. You were a wonderful resource and gave us contact information of inspectors, insurance brokers and contractors. You were able to get our parents in to see the house...you made everything very convenient. You did all of this with a smile and our best interest in mind.
“Words alone are hard to express our gratitude.”
-- Shloimy and Devoiry H., March 2016
"Dolores – thank you for all of your help, all the preparation and thought you put into this sale! We were very lucky to be able to rely on so much guidance from you, from when to put the house on the market to figuring out all the steps that need to come before that moment. When and how to get it emptied were big obstacles for me, and your help was invaluable in finding the lovely ladies of Trilogy to completely manage the estate sales side of things and the disposal afterwards. “You were in constant communication, incredibly available, and very supportive of what it felt like to part with the house and the memories. Your positive energy and creativity were essential to this project! You looked out for our interests as sellers in dealing with the buyers, the inspectors and lots of minutiae. I do hope we'll stay in touch – and remember, I do have a spare bedroom here at the Vineyard!”
-- Jan C., April 2017
“Susan Evans and Toby Klebenov were wonderful agents, facilitating the sale of our Newton home. We moved out before putting the house on the market, and once we had emptied the house, Toby and Susan took over, determining the kind of work that should be done to prepare the house for sale, including how to stage it. “In the two-heads-are-better-than-one way, they bounced ideas off one another, and I think the advantage of having them both consider the preparation was very productive. Once the decisions were made, however, Susan really took over (with Toby spelling her when necessary—another advantage of having two agents). Susan managed the hiring of painters, electricians, stagers, etc. and oversaw the work on site, including the continued security of the house through the work process, open houses, and private viewings. It was when the house alarm went off and I called Susan to see if she or someone was in the house, and she volunteered to ‘run over’ and check the house and reset the alarm, that my husband began calling her Saint Susan. “These are wonderful agents, smart, caring, and personable, who will help you in every way to achieve the best offer for you. My husband and I recommend them without hesitation.”
-- Ellen and John H., January 2020
“I was introduced to Ava by a colleague who has worked with her for many years and I can see now why they insisted I talk to her and why she came so highly recommended. I interviewed Ava and another agent, and hands down, there was no comparison. Ava was patient, took time to answer my questions, no question was too great or too small. She knew the market intimately by way of how my condo faired with others actively listed, and her attention to detail was exceptional. “Once on market, Ava worked quickly and with a high level of attention to keep me updated with all aspects of activity. She was sharp, kind, and I know my best interests were at the heart of each action she took. Ava comes with my highest recommendation and I couldn't have been more pleased with my decision to work with her.”
-- Rushi R., January 2020
“Toby and Susan are not just top-notch brokers but wonderful people. They helped us sell our parents' estate with professionalism and sensitivity during a very difficult and emotional time. They took care of many things which they didn't need to and this relieved us of having to use up more emotional energy and time. They were able to provide us with referrals for people who we could donate to and others who could help us pack. This made it so much easier. Toby and Susan are genuine and sincere people who have a great deal of expertise in real estate and personal relations. I couldn't recommend them more highly.”
-- Aline D., November 2021


